Pro Team Profile: Ryan Nagamatsu

A little over a year ago, Adair Homes made the decision to bring its IT department back in-house. It was a decision fraught with unknowns. Could we build a team that could successfully manage and support our multi-state operation? With so much on the line, it was imperative that we choose the right employees.

THE MAN. THE MYTH. THE 'IT' LEGEND

We #AdairLove Ryan

It’s a good thing, then, that we hit it out of the park with Ryan Nagamatsu, our Lead IT Specialist. His winning attitude, easy-going manner, and depth of knowledge within the communication technology arena has meant that Adair was able to pivot quickly to an online platform with the onset of COVID restrictions.

That’s not easy for a large corporation to do! But with Ryan, a seamless transition was underway—and, we discovered new ways to help our customer base realize their dream of home ownership. Our virtual Open Houses continue—being big hits among our fans. Thank you, Ryan, for making Adair a better place to work—and a better company—every single day.

The Interview

What values do you hold most dear? Why?

I value my health. Being mentally and physically fit allows me to enjoy my favorite pursuits outside of the office.

I also value learning as a tool for personal growth. It’s important to keep an open mind when experiencing all the world has to offer. 

 For what purpose does Adair Homes exist, from your perspective?

I believe in the statement that Adair helps our customers build their dream home. I can really get behind the vision of Adair. It’s one of the reasons I decided to work for this company, above others.

 In what ways does Adair Homes advance and communicate our purpose?

Adair Homes expresses its purpose through our current sales process. Consultations and preconstruction site visits are offered at no charge to our customers. This is, in essence, the mission of Adair Homes. We help our clients achieve their goals as a primary focus. 

In What ways is the authenticity of Adair's purpose evident in everyday activities?

Though I only assist Adair on the backend of things, I can see that everyone at Adair not only helps our customers build their home, but helps each other. This spirit of cooperation is infectious! 

Tell us about something you are most proud of during your time at Adair Homes?

I am proud to be a part of an amazing "new" team. I've only been here just over a year, but it's been truly enjoyable to come into work each and every day.

#SoGolden

Ryan has been at Adair for just under a year, and already has 10 golden house nominations! Golden Houses are our internal awards for going above and beyond. Here are couple of Ryan’s recent nominations:

From Josh Van Kley, Director of Information:

Ryan always puts in extra time and effort when needed. However, this past week he has really gone the extra mile to make sure that Adair is prepared to handle possible viral setbacks. When it was decided Thursday evening that remote work policies needed to be put into place, Ryan worked until midnight preparing laptops and surfaces. He was in early the next morning to finish the job (with several hours to spare). As a result, our team was able to rest a little easier this weekend with the knowledge that we've done all we can to prepare for the upcoming unknown. Thank you, Ryan!

From Lisa Corcoran, Director of Procurement

I noticed that my network drive connection stopped working late in the day on Friday. Ryan Nagamatsu was quick to swoop in & assist me... ON A SATURDAY! This allowed me to pull in my last daily metric, so that I could report on it, bright & early on Monday morning. I truly appreciated Ryan going above & beyond the call of duty to help me! Ryan, you are #sogolden.

Thank you, Ryan. You are one of the many reasons that Adair Homes is the West’s largest on-your-lot builder. You make dreams come true.

About Adair Homes

With 50-plus years in the industry, Adair’s long term commitment to treating each customer with honesty, integrity, and respect has paid off, 21,000 customers strong and counting. 

At Adair Homes, our mission states: it is our privilege to build our customers the home they have always dreamed of. We believe in providing the greatest value for our customer’s dollar and finding innovative ways to value engineer homes. We believe that we can offer an outstanding customer experience that is both enjoyable and rewarding—and offer this one-of-a-kind customer experience as the largest on-your-lot builder in the West. For more info, get in touch with us here or call 1-844-518-7072.