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How Can We Help?

Our team of Online Home Consultants is eager to answer your questions about our unique process.

Posted by Melissa Lynn Galland on May 15, 2020 10:11:00 AM
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Did you know that the unique Adair Homes building process is a direct result of thousands of surveys, and personal feedback from our customers? By leaning-in to the customer’s journey, we have changed the way we build houses, and what’s better: we have changed the way we help our customers.

We're here for you!


Adair Cares

Adair Homes expanded Customer Care Department is ready and equipped to embrace each one of our customer’s needs. We listen carefully to each and every one of our homebuilding customers, and implement strategies for the future that not only make it easier to build a house—but a pleasant experience as well. At Adair Homes, you’ll find your entire homebuilding process mapped out ahead of time. Our teams send out weekly updates so you’ll know exactly what’s happening on the job site. We make the process clear from beginning to end because we want you in the loop! This is your dream house; it’s our privilege to help you realize it.

Building a house can be stressful. It takes time, financial obligation, and sacrifice—and this is not lost on us. Thankfully, Adair Homes has learned a thing or two over the 50+ years we’ve been building in the West. Our unique homebuilding procedures will save you time, save you money, and save you from undue stress. In fact, we think you’ll LIKE building a new home with us. How are we so sure?

Outside of their Pro Teams and dedicated Design Professionals, Adair customers have access to a 7-day per week Customer Care Team. Your concerns are our concerns. Have a question about your build-out? Call the Hotline: +1 360-727-0724. We are happy to facilitate customer communications!

It's Our Privilege

The Customer Care department also manages all warranty and final walk-through requests. We survey our customer base to learn from every experience. Learning is growth—and when we find an area that needs adjustment, you can bet we are going to adapt our policies to better serve you

It is a joy and a privilege to walk our customers through the building process—from drawing blueprints, to choosing finishes, and walking right through the front door on move-in day. A new home is always special, always momentous, and always life-changing.

Your customer experience is a priority to Adair Homes. It’s not just about the ‘service’ we provide, but the journey.

About Adair Homes

Adair Homes has been building dream homes across the country for the last 50 years. In that time, we’ve helped more than 20,000 families achieve their dream of home ownership, and we take pride in making sure our customers find the perfect home that not only fits their lifestyle but also fits their budget. For more info, get in touch with us here or call 1-844-518-7072.